Research and Operations Specialist

Nightwing•Sterling, VA

22h•$77,000 - $163,000•Onsite

About The Position

Nightwing is hiring a full-time Senior Research Operations Specialist to conduct comprehensive searches in client repositories and archived records. The searches support Freedom of Information Act (FOIA) and Privacy Act requests, Congressional inquiries, and Office of General Counsel investigations. The role is part of a search team in the Herndon, Virginia area and supports Information Review and Release Analysts by locating and providing retrievable copies of documents collected or produced by the customer. The specialist uses prior customer knowledge and relevant experience to perform searches, analyzes results for their applicability to requests, and provides findings in accordance with customer guidelines. The role works an eight-hour shift scheduled between 6:00 a.m. and 6:00 p.m., Monday through Friday, with infrequent surge support outside normal office hours for short-fused emergent requests.

Requirements

At least six years of experience conducting comprehensive searches within client repositories and searching archived records.
Significant prior customer knowledge and relatable experience to perform searches.
Ability to analyze search results for applicability to requests and provide results in accordance with customer guidelines.
Significant work experience in the Intelligence Community is desired.

Nice To Haves

Significant work experience in the Intelligence Community.

Responsibilities

Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities, and private citizens.
Ensure searches cover the entire scope of each request.
Reduce or eliminate duplicate records and documents.
Document search queries and procedures and record their results.
Submit requests to the scanning team to scan documents needed for research.
Assist with training newly hired search team members, as requested.
Collaborate with supervisory client points of contact to recommend and implement improvements to processes, workflows, and standard operating procedures.
Provide infrequent surge support outside normal office hours for short-fused emergent requests.