Research Analyst, Expert Witness Services

Expert Institute•Milwaukee, WI
•Hybrid

About The Position

The Research Analyst is an entry-level role supporting Expert Institute’s Expert Search service. The analyst researches litigation matters, identifies and vets potential expert witnesses, and provides tailored recommendations to attorney clients. The position involves managing multiple cases and deadlines, engaging with experts by phone and email, maintaining professional relationships, and collaborating with internal teams to support client service. It is a demanding, fast-paced opportunity for someone interested in research, communication, the legal industry, client consulting, or professional services. The role is based in the Milwaukee office and is hybrid.

Requirements

  • A willingness to invest the time and effort needed to succeed in a career-oriented role.
  • Strong written and verbal communication skills, including the ability to communicate professionally by phone with experts and attorneys.
  • Critical thinking and attention to detail when assessing expert credentials and case requirements.
  • Self-motivation, competitive drive, and the ability to multitask and work autonomously.
  • A collaborative, team-oriented approach and commitment to excellence.
  • Tech-savviness and adaptability, including comfort with cloud-based tools such as Salesforce.

Nice To Haves

  • A corporate internship or other relevant experience.
  • Customer service, research, or consulting experience.
  • A bachelor’s degree in a major with research as a foundation; beneficial but not required.

Responsibilities

  • Manage multiple cases with varying deadlines and conduct in-depth research to understand each matter’s needs.
  • Identify and engage existing contacts and new candidates to expand the network of expert professionals.
  • Contact potential expert witnesses by phone and email to screen them and assess their qualifications.
  • Provide thoroughly researched, well-vetted expert recommendations tailored to clients’ litigation strategies.
  • Build and maintain relationships with experts, explain the company’s process, and ensure timely follow-up.
  • Collaborate with internal teams to ensure seamless service delivery and a strong client experience.

Benefits

  • 401(k) match
  • Lunch in the office on Wednesday
  • Exposure to the legal industry and high-profile litigation
  • Development of research and analytical skills
  • Professional growth in a dynamic environment
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