Research Analyst

Digistream Investigations•Amherst, NY

3d•Onsite

About The Position

DigiStream Investigations is a fast-growing, premiere provider of investigative services across the U.S. and Ontario, Canada. They are seeking an inquisitive individual who is social media savvy and ready to use their scrolling skills for good. As a Research Analyst, you will find and collect digital evidence in support of fraud investigations. You will conduct background and social media searches, create tactical logs for surveillance efforts, identify red flags, and deliver results critical to the overall success of each case. Each case will be different and present new challenges, ranging from investigating an Influencer to archiving coverage of a tragic accident.

Requirements

Bachelor’s degree in Criminal Justice, Psychology, History, Political Science or other writing-intensive major
Ability to read, analyze, and interpret large amounts of information from social networking profiles, online forms and articles, court documents, and other resources
Ability to navigate and use social networking websites, search engines, social networking aggregators, and various investigative platforms to find and render specific information
Understanding of HIPAA and dedication to maintaining confidentiality of information
Focus and time management skills for multi-tasking and adhering to strict deadlines
Accountability for working under minimal supervision
Typing speed of at least 40 WPM (with accuracy)
Strong communication and research skills
Willingness to learn and adapt to changes in the digital world

Responsibilities

Use the intel gathered in your investigations to collaborate with Evidence, Field Operations, and the Investigative Advisor, ensuring high quality results in fraud investigations
Compile digital evidence and social media data while achieving it for court use
Write comprehensive investigative reports in an efficient manner
Compose tactical logs for surveillance efforts
Formulate Red Flag Analysis for clients as cases progress
Input data to track case findings and billing for services
Provide testimony in fraud cases as needed
Other duties as assigned

Benefits

Starting pay: $19/hour, raises at 90-day and annual performance reviews
Paid time off accrual starting on your first day
Benefits offered at 60 days
401k offered at six months
Certified Great Place to Work ®
Encouragement to challenge yourself in your abilities, learn from others, and grow (professionally and personally)
Opportunities to further education in the industry and develop professional skills through optional participation in our Leadership Development Program, Mentorship, Ladies Leadership Network, Diversity Equity & Inclusion Group, and more
Commitment to building a supportive environment for employees to do meaningful work and build stable careers
Active participation in the communities we serve at local, regional, national, and international levels through volunteerism, nonprofit partnerships, donations, and our focus on environmental sustainability
Expressed employee appreciation and acknowledgement of individual successes