RESEA Employment Counselor

EDSI (Educational Data Systems, Inc.)•Waller, TX

About The Position

The RESEA Employment Counselor provides individualized support and direct assistance to dislocated workers seeking to gain or retain employment and advance their careers. The people served include workers identified through RESEA or Rapid Response, as well as people receiving or who have exhausted unemployment compensation benefits, including the long-term unemployed. The counselor supports participants through career services, training opportunities, barrier mitigation, referrals, and job placement, while maintaining participant records and submitting program data and reports.

Requirements

  • Attention to detail.
  • Proficiency in Microsoft Office Suite.
  • Experience in a team-oriented environment.
  • Reliable transportation to and from the worksite and other required locations.

Nice To Haves

  • Bachelor’s degree preferred, or equivalent experience.
  • Case management experience preferred.
  • Bilingual skills preferred.

Responsibilities

  • Implement recruiting processes and initiatives to identify long-term unemployed dislocated workers, RESEA participants, Rapid Response referrals, and unemployment compensation claimants.
  • Conduct targeted outreach and customized service presentations about basic and individualized career services.
  • Coordinate with community partners, training providers, and staff to develop a seamless and consistent referral system.
  • Screen participants for program eligibility, help secure dislocated worker documentation, and assist with dislocated worker registration when needed.
  • Counsel, motivate, and encourage assigned participants through customized career pathways, training opportunities, and barrier mitigation to achieve successful placement outcomes.
  • Build professional one-on-one relationships with participants to help address challenges to obtaining and retaining employment.
  • Document participant interactions, activities, case notes, and files, and ensure regularly scheduled contacts are made as required.
  • Complete enrollment documentation and develop and maintain customized service plans aligned with participants’ employment and training goals.
  • Follow up with partner agencies to ensure participants engage in prescribed support services.
  • Conduct outreach to support participant engagement through off-site appointments with employers, visits to satellite sites, and community visits.
  • Submit required program data and reports accurately and on time to meet real-time reporting needs.
  • Perform other opportunities as available.
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