RESEA Employment Counselor

EDSI (Educational Data Systems, Inc.)•Missouri City, TX

About The Position

The RESEA Employment Counselor provides individualized support and direct assistance to dislocated workers seeking to gain or retain employment and advance their careers. Participants may be identified through RESEA or Rapid Response, or may be receiving or have exhausted unemployment compensation benefits. The role includes recruiting and outreach, eligibility screening and registration support, career counseling, referral coordination, participant case management, and required documentation and reporting. The counselor also supports engagement through off-site appointments and community visits.

Requirements

Attention to detail and proficiency in Microsoft Office Suite.
Experience working in a team-oriented environment.
Reliable transportation to and from the worksite and other required locations.

Nice To Haves

Bachelor’s degree or equivalent experience; a bachelor’s degree is preferred.
Case management experience.
Bilingual ability.

Responsibilities

Implement recruiting processes and initiatives to identify long-term unemployed dislocated workers, RESEA participants, Rapid Response referrals, and unemployment compensation claimants.
Conduct targeted outreach and customized service presentations about basic and individualized career services.
Coordinate with community partners, training providers, and staff to develop a seamless and consistent referral system.
Screen participants for program eligibility, help secure dislocated worker documentation, and assist with registration when needed.
Counsel, motivate, and encourage an assigned caseload through career pathways, training opportunities, and barrier mitigation to support successful placement outcomes.
Build professional one-on-one working relationships with participants to help address challenges to obtaining and retaining employment.
Document participant interactions, activities, case notes, and files, and ensure regularly scheduled contacts are made as required.
Complete enrollment documentation and develop and maintain customized service plans aligned with participants’ employment and training goals.
Follow up with partner agencies to ensure participant engagement in prescribed support services.
Conduct outreach to support participant engagement through off-site employer appointments, satellite sites, and community visits.
Submit required program data and reports accurately and on time to meet real-time reporting needs.
Perform other opportunities as available.