RESEA Employment Counselor

EDSI (Educational Data Systems, Inc.)•Bay City, TX

About The Position

The RESEA Employment Counselor provides individualized support and direct assistance to dislocated workers seeking to gain or retain employment and advance their careers. The position serves people identified through RESEA and Rapid Response, as well as people receiving or who have exhausted unemployment compensation benefits, including the long-term unemployed. The counselor recruits and conducts outreach to participants, screens for program eligibility, coordinates referrals, and supports participants through career planning, training opportunities, and efforts to address employment barriers. The role also involves maintaining participant records and service plans, following up with partner agencies, conducting off-site appointments and community visits, and submitting program data and reports.

Requirements

Bachelor’s degree preferred, or equivalent experience.
Case management experience preferred.
Attention to detail and proficiency in Microsoft Office Suite required.
Experience in a team-oriented environment.
Reliable transportation to and from the worksite and other required locations.

Nice To Haves

Bachelor’s degree.
Case management experience.
Bilingual ability.

Responsibilities

Implement recruiting processes and initiatives to identify long-term unemployed dislocated workers, RESEA participants, Rapid Response referrals, and unemployment compensation claimants.
Conduct targeted outreach and customized service presentations about basic and individualized career services.
Coordinate with community partners, training providers, and staff to develop a seamless and consistent referral system.
Screen for program eligibility, help secure dislocated worker documentation, and assist with dislocated worker registration when needed.
Counsel, motivate, and encourage an assigned caseload through customized career pathways, training opportunities, and barrier mitigation to achieve successful placement outcomes.
Build professional one-on-one working relationships with participants to help address challenges to obtaining and retaining employment.
Document participant interactions, activities, case notes, and files, and ensure regularly scheduled contacts are made as required.
Complete required enrollment documentation and develop and maintain customized service plans aligned with participants’ employment and training goals.
Follow up with partner agencies to ensure engagement in prescribed support services.
Conduct outreach to support participant engagement through off-site appointments with employers, satellite-site locations, and community visits.
Submit required program data and reports accurately and on time to meet real-time reporting needs.
Perform other opportunities as available.