REPRESENTATIVE TALENT ACQUISITION

City of Toronto • Toronto, ON

5d • CA$2,319 - CA$2,979 • Hybrid

About The Position

We are seeking dynamic and results-oriented Representatives to join our Talent Acquisition team within the People & Equity (P&E) Division at the City of Toronto! Reporting to the Senior Consultant Talent Acquisition, the Representative Talent Acquisition will play a pivotal role supporting the end-to-end recruitment cycle, updating and maintaining accurate data and supporting processes in a manner that focuses on accuracy, completeness, timeliness and exceptional customer service delivery in a fast-paced environment and diverse workforce.

Requirements

• Considerable experience providing administrative support in a recruitment, HR or talent acquisition environment.
• Post-secondary education in Human Resources, Business Administration or a related discipline or the equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), HRIS systems such as SAP, SuccessFactors, etc., and virtual meeting/scheduling software such as MS Teams.
• Excellent organizational skills with the ability to manage multiple tasks, priorities, and deadlines with flexibility.
• Client-centric approach to support candidates, hiring managers, and team members, creating a positive experience throughout the recruitment process.
• Excellent communication skills with strong attention to detail to respond to inquiries, prepare correspondence and present information to diverse audiences.
• Ability to exercise discretion and good judgement in handling confidential information.
• Ability to work collaboratively in a team environment while also demonstrating initiative and problem-solving skills.
• Ability to apply policies, guidelines, legislation and collective agreements with knowledge of employment-related legislation, i.e., Employment Standards Act, Ontario Human Rights Code, Collective Agreements, Occupational Health & Safety Act, Workplace Safety and Insurance Act, etc.
• Must be willing to travel to various work locations within the City of Toronto.

Responsibilities

• Support the Talent Acquisition team in the delivery of its services and in achieving the Section’s goals and objectives.
• Assist with full-cycle recruitment for union and non-union positions, including posting job openings in SuccessFactors, supporting the administration for external job advertising, preparing candidate correspondence, coordinating, and proctoring virtual and in-person assessments, scheduling interviews, and preparing employment offer letters.
• Coordinate and facilitate the onboarding process for new hires in Success Factors and SAP.
• Track onboarding tasks, including electronic signature, document uploads, and follow up with candidates to complete outstanding paperwork.
• Collaborate with Payroll and P&E teams to troubleshoot and resolve any onboarding issues or discrepancies.
• Create, update, maintain, and leverage electronic recruitment files, and utilize the City's applicant tracking system to support staffing and recruitment activity.
• Respond to inquiries and requests from all levels of staff, clients and candidates by telephone, e-mail or in person, regarding policies, practises, and job competitions.
• Prepare and/or process sensitive documents, ensuring confidentiality, accuracy, and attention to detail.
• Utilize documented procedures and technology tools to manage and coordinate the administrative processing and execution of assigned time-sensitive talent acquisition activities and transactions.
• Provide software-related systems support and administrative assistance, while supporting required research, analysis and reporting. Compile and summarize data.
• Deliver timely completion of all tasks as determined and in line with service level agreements (SLAs) and collective agreement (CA) requirements, balancing competing priorities and deadlines.
• Collaborate with the Talent Acquisition team to help develop and implement corrective actions and process improvements.
• Demonstrate commitment to diversity, human rights, accessibility, equity, inclusion and ongoing learning.
• Perform other related duties as required by the Manager/Senior Consultants to support the Talent Acquisition section’s service delivery, goals and objectives.

Benefits

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree