Representative I Sports

YMCA of Metropolitan Denver•Littleton, CO
•$19 - $19•Onsite

About The Position

The Representative, Sports works as part of the Sports Team to provide customer service and build relationships, creating a welcoming and safe environment at the YMCA by enforcing YMCA sports rules and philosophies. The role models the YMCA core values of caring, honesty, respect, and responsibility. As the on-site game-day lead, the representative supports youth sports events by assisting coaches, families, and participants and helping games run safely and smoothly.

Requirements

  • Minimum age of 16.
  • Sports knowledge and understanding of YMCA rules and procedures.
  • Strong customer service, problem-solving, and communication skills, with the ability to relate well to participants, coaches, and families.
  • Ability to handle conflict when necessary.
  • Positive and professional attitude.
  • CPR/First Aid certification must be obtained within 30 days of hire.

Nice To Haves

  • Youth sports experience.
  • Customer service or leadership experience.
  • CPR/First Aid certification.

Responsibilities

  • Maintain a courteous, friendly, and helpful attitude toward participants, coaches, and parents while officiating games and prioritizing safety.
  • Keep the playing environment orderly, ensure games start and end on time, monitor weather conditions, and delay or postpone games according to YMCA guidelines.
  • Recite the sports oath with players and coaches before each game.
  • Evaluate coaches and program quality at least twice during the season, at mid-season and end-of-season.
  • Report inappropriate or problematic behavior, observations, and complaints to a supervisor.
  • Follow and enforce YMCA procedures and policies, including the YMCA sports model, sport-specific rules, personnel guidelines, safety guidelines, facility access procedures, and membership policies.
  • Carry out emergency plans as necessary.
  • Maintain a clean and safe playing environment by checking for hazards and taking initiative to clean up or repair areas.
  • Set up and take down necessary equipment and report damaged equipment or unsafe conditions to a supervisor.
  • Respond to accidents and incidents and complete appropriate paperwork.
  • Support volunteer coaches with logistics, communication, and equipment.
  • Act as a liaison for parents by answering questions and addressing concerns.
  • Help create an environment where every child feels welcomed and supported.

Benefits

  • Free individual membership.
  • Program discounts.
  • Generous retirement contribution options, including a company contribution of 10% once eligibility is met.
  • Employee Assistance Program.
  • Accrue one hour of paid sick leave for every 30 hours worked.
  • Paid time off for employees scheduled and working 20 or more hours per week.
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