Representative Payee Director

Imagine The Possibilities•Maquoketa, IA

1d•Hybrid

About The Position

At Imagine the Possibilities, we are committed to empowering individuals with the tools, knowledge, and support needed to manage their finances with confidence and independence. Our Payee Services team plays a critical role in advancing this mission—helping individuals responsibly manage their income, strengthen financial literacy, and work toward greater autonomy in their daily lives. We are seeking a Representative Payee Director to lead these efforts from our Maquoketa Administration Office, guiding a team dedicated to making a meaningful impact through financial stewardship and person-centered support.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a closely related field preferred.
Minimum 5 years of experience managing multiple financial accounts or fiduciary services.
Demonstrated experience leading and managing a team, including performance management and staff development.
Proven audit experience, including preparation, coordination, and implementation of corrective actions.
Strong understanding of accounting principles, internal controls, and financial reporting.
High level of integrity with a strong commitment to confidentiality and ethical financial management.
Excellent organizational, analytical, and problem-solving skills.
Proficiency with accounting software and financial management systems.
Mission-oriented.
An Attitude of Leaning.
Ability to Communicate Well.
Confidence.
Age Requirement: This position requires you to be at least 18 years of age.
Driver’s License.
Reliable Transportation.
Work Authorization: Candidates must be able to work in the U.S. without sponsorship.

Nice To Haves

Experience in an accounting setting are preferred.

Responsibilities

Provide overall leadership and strategic direction for the Representative Payee Services department.
Oversee the financial management of approximately 375 individual beneficiary accounts, ensuring accuracy, accountability, and compliance.
Ensure full compliance with SSA Representative Payee regulations, internal controls, and organizational policies.
Manage, mentor, and evaluate a team of payee staff, including accounting and administrative personnel.
Develop and maintain strong internal controls, accounting procedures, and documentation standards.
Prepare for, coordinate, and respond to internal and external audits; serve as the primary audit liaison.
Review and approve budgets, disbursements, reconciliations, and monthly/annual financial reports.
Identify and mitigate financial risk, including fraud prevention and corrective action plans.
Collaborate with leadership, case managers, guardians, and external stakeholders.
Lead continuous improvement efforts to enhance efficiency, accuracy, and service quality.
Stay current on changes in SSA regulations, state requirements, and best practices in fiduciary services.