Representative Benefits LOA

Tyson Foods, Inc.•Springdale, AR

2d•Onsite

About The Position

This position is expected to contribute to the execution of Tier II level support work. This role will also provide technical and analytical leadership on projects. A critical focus will be on identifying process improvement opportunities, optimizing centralized work and measuring the delivery of those services in a consistent objective way. This position is expected to contribute to executing the future vision of the People Operations delivery model. This work is inclusive of Review/Approval for non-company leave requests (FMLA/Non-FMLA managed by UNUM), personal leaves & other leave types (military, jury duty, bereavement) and including placing team members on LOA as needed. This role will be responsible for initiating leave requests for seasonal & temporary layoff (with support from People Operations WFA Tier II for mass loads), confirming leave balances, managing absence as per leave policy, execution of regular reports to monitor team members due to return from LOA, enter LOA/STD data updates into the appropriate HR system, Processing of STD payments & interfacing with Third Party vendor to follow up on overdue LOAs. This role will also partner with HR and Nursing stakeholders to assist in Team members return to work or transitional work options.

Requirements

Bachelor's degree or equivalent combination of education and experience.
3+ years relevant experience or equivalent.
Advanced computer skills related to HCM systems.
Must be highly competent in the use of Excel.
Microsoft Suite, Workday process knowledge, and SAP.
This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management.
Must have the ability to translate complex technical themes into business facing language.
Excellent written and verbal communication skills required.
General working knowledge of key HR Benefit support practices and procedures including team member transactional activities & ServiceNow systems.
Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation.
Proven ability to manage projects within People Operations using the defined Tyson methodology.
Understands how to escalate & drive issues to resolution.
Strong analytical and problem-solving skills with the ability to think creatively and develop new processes.
Must be detail-oriented and work well in a team environment.
Perseveres to locate necessary data and identify creative solutions to enable project completion.
Consistently delivers high-quality, timely work resulting in highly satisfied customers.
Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment.
Passion for learning; and team player.

Responsibilities

Create, maintain, and ensure quality and integrity of key HR support practices and procedures including team member transactional activities, Benefits Health & Welfare documents and information.
Collaborate with the functional end users and use the technical resources to design functionality that will satisfy the customer need.
Ensure that all testing procedures have been carried out as per the predetermined goals.
Focus on delivering support efforts within established service level agreements to ensure department key performance indicators are met.
Support the execution of projects (includes M&A, Financial Fitness, etc.) using Tyson project methodology in a variety of roles including lead analyst, SME or technical resource.
Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality.
Develop, use existing, or research new tools that efficiently and accurately present data in useful formats.
Continuously seek opportunities for synergy, improvement, simplification and automation of existing processes and reporting.
Assist with broader People Operations initiatives.