LOA Specialist

Aston Carter•New York, NY

3d•$25 - $30•Onsite

About The Position

The LOA Specialist administers all aspects of employee leaves of absence and serves as the primary point of contact for employees and managers throughout the leave process. This role ensures that all leave requests are processed accurately and on time, in full compliance with federal, state, and local regulations, as well as internal policies. The specialist coordinates closely with third-party administrators, insurance providers, and payroll to deliver a seamless experience and maintains strict confidentiality when handling sensitive employee information.

Requirements

Proven experience administering employee leaves of absence, including FMLA, PFL, ADA, STD, LTD, military leave, and personal leaves.
Strong knowledge of federal, state, and local leave laws and regulations, including FMLA, ADA, and HIPAA.
Demonstrated ability to process leave requests and documentation accurately and within required timeframes.
Experience coordinating with third-party leave administrators, insurance providers, and payroll teams.
Ability to maintain accurate records and track leave durations, intermittent leaves, and return-to-work dates.
High level of discretion and professionalism when handling confidential and sensitive employee information.
Strong organizational skills with the ability to manage multiple cases and deadlines simultaneously.
Clear and professional communication skills when interacting with employees and managers about leave processes and requirements.

Nice To Haves

Bilingual fluency in Spanish, with the ability to communicate clearly with Spanish-speaking employees and stakeholders.
Experience supporting special projects or initiatives related to leave management or human resources.
Familiarity with HR or leave management systems and tools used to track and document leaves.

Responsibilities

Administer all aspects of employee leaves of absence, including FMLA, PFL, ADA, STD, LTD, military leave, and personal leaves.
Serve as the primary point of contact for employees and managers regarding leave inquiries, processes, and status updates.
Ensure timely and accurate processing of leave requests and related documentation in accordance with legal requirements and internal policies.
Coordinate with third-party leave administrators, insurance providers, and payroll to support accurate and seamless leave processing and payments.
Monitor and track leave durations, intermittent leaves, and return-to-work dates, ensuring records remain current and accurate.
Maintain comprehensive and accurate leave records in the appropriate systems and files.
Handle sensitive employee information with a high level of confidentiality and discretion.
Ensure compliance with federal, state, and local laws and regulations, including FMLA, ADA, and HIPAA.
Support and participate in special projects or assignments related to leave management or broader HR initiatives as needed.