Reports Coordinator (Remote)

American Specialty Health Incorporated

8d•Remote

About The Position

American Specialty Health Incorporated (ASH) is seeking a Reports Coordinator to join its Practitioner Contracting/Communications department. The role focuses on preparing departmental production reports and assisting with campaign management. The position is trained remotely and requires working from home in a designated work area using company-provided technology. The worker must have a stable internet connection with a minimum consistent speed of 50 Mbps download and 10 Mbps upload; 100 Mbps download and 20 Mbps upload is recommended for higher-quality video meetings. The work-from-home environment is primarily sedentary.

Requirements

High school diploma required.
At least 2 years of experience performing word processing, spreadsheet, and report-generation work required.
Proficiency in Microsoft Office applications, including Access, Excel, and Word.
Ability to work independently.
Organizational, analytical, and time-management skills.
Excellent verbal and written communication skills.
Ability to conduct formal and informal presentations to the team.
Ability to interact positively and respectfully and maintain cooperative working relationships.
Ability to provide excellent customer service to internal and external customers.
Excellent listening and interpersonal communication skills.
Ability to organize, prioritize, multitask, and manage time effectively.
Accuracy and productivity in a changing environment with frequent interruptions.
Ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
Ability to exercise strict confidentiality.
Ability to work from home in a designated work area with company-provided technology equipment and a stable internet connection meeting the specified minimum speed.
Ability to sit for long periods; communicate verbally and in writing; see, speak, and hear personnel and objects; travel within and around a facility or work-from-home environment; use a telephone, computer keyboard, and mouse; and lift up to 10 pounds.

Nice To Haves

Experience in health care, health information, or a related field preferred.

Responsibilities

Prepare and analyze departmental activity reports.
Compile, produce, and distribute weekly reports to team members and management, including campaign snapshots, group analyses, and campaign and recruiter roll-ups.
Prepare weekly call-activity reports for each campaign and recruiter, post weekly activity, and archive report history.
Assist management in preparing monthly production reports for the Practitioner Contracting/Communications Incentive Program to track recruiter activity.
Review report analysis before submission to the Program Manager and/or managers to help ensure data integrity.
Research, compile, analyze, and report group adequacies on a per-client and global basis.
Prepare and update weekly reports, including client-specific reports capturing campaign details and practitioner recruitment activity and determinations.
Prepare and provide month-end reports, including KPIs.
Assist with technical preparation, maintenance, and evaluation of campaigns.
Assist with campaign assessment through practitioner recruitment reports showing availability to recruit, Practitioner Location Reports, and loading outside lists before campaign launch using Primus and other available resources.
Assist with CRM campaign loading, assigning, and transferring records and work lists as directed by management.
Assist with pre- and post-campaign analyses using Geo Access reports, Practitioner Match reports, and fee schedule comparisons.
Assist with other tasks and special projects.
Use assessment tools to identify, track, and report CRM-use deficiencies or discrepancies by network team.
Work with management to resolve issues and improve CRM database performance.
Report issues, roadblocks, and project progress to management.
Assist with compiling and preparing department policies and procedures.
Assist with department administrative tasks as assigned.
Perform other duties as assigned.
Comply with all policies and standards.