Replenishment & Warehouse Lead Ambassador (Retail / Coca-Cola Store)

The Coca-Cola Companyβ€’Las Vegas, NV
β€’$48,718 - $55,679

About The Position

The Replenishment & Warehouse Lead Ambassador performs general warehousing duties in support of the retail store and is responsible for replenishing store stock. Duties include loading and unloading, order fulfillment, verifying and documenting receipts and shipments, inspecting orders, stocking, operating forklifts and delivery trucks, and managing inventory control and reconciliation. The role supports the day-to-day execution of Las Vegas operations, works cooperatively with associates and other groups, and requires self-direction and adherence to company policies, procedures, and safety standards. The position works a first-shift schedule, generally ranging from 5 a.m. to 4 p.m., although days and times may vary with business needs. Availability to work any day of the week, including weekends and holidays, as well as days and evenings, is required. The Lead is responsible for day-to-day operations when the Support Center Manager is unavailable, serves as a key holder, investigates picking and receiving errors, and provides direction and coaching to associates. The role also coordinates operational support and communication with retail stores and other Coca-Cola groups and locations. The role requires a high school diploma or equivalent, a valid Nevada driver's license, and the ability to pass required background and driving checks. It involves frequent physical activity, including repetitive lifting up to 50 pounds, and work in a warehouse environment that can include heat, cold, rain, and height. The stated U.S. pay range is $48,718–$55,679. The company notes that base pay may vary based on geography, job-related knowledge, skills, and experience, and that a full range of medical, financial, and/or other benefits is offered depending on the position.

Requirements

  • High school diploma or equivalent.
  • Valid Nevada driver's license and ability to pass an annual DMV background check.
  • Must successfully pass an MVR check, drug screen, and criminal background check.
  • Ability to work any day of the week, including weekends and holidays, and to work days and evenings.
  • Ability to lift repetitively up to 50 pounds.
  • Ability to operate a PC or main computer and business programs for inventory control and receiving; basic understanding of Word and Excel.
  • Familiarity with and ability to operate warehouse and delivery equipment.
  • Understanding of basic warehouse operations and functions.
  • Awareness of company safety policies and procedures, including identifying and reporting hazards, safe company-vehicle operation, proper PPE, and safe operation of industrial equipment.
  • Ability to adapt work practices, priorities, procedures, or schedules in response to changing conditions or multiple demands.
  • Ability to communicate and work effectively with associates, support staff, and business contacts; cooperate with others and contribute to a shared team goal.
  • Ability to work independently and make decisions about day-to-day operations.
  • Ability to provide operational direction and communicate work prioritization to other associates.
  • Ability to manage daily store replenishment, including picking, system transfers, and delivery.
  • Ability to work in warehouse conditions that may include extremes of heat, cold, and height.
  • Must be authorized to work in the United States on a full-time basis without requiring the Coca-Cola Company's employment-based visa sponsorship.

Nice To Haves

  • Three or more years of experience leading a team in a retail warehouse environment is preferred.
  • Three or more years of experience with back-of-house retail operations is preferred.

Responsibilities

  • Follow company policies, procedures, and safety standards.
  • Perform general warehousing activities, including loading, unloading, organizing the warehouse, and moving materials as needed.
  • Participate in receiving, shipping, order fulfillment, and drop-ship processes; accurately process paperwork and verify and document receipts and shipments.
  • Inspect orders and investigate picking and receiving errors as a key holder.
  • Perform stock replenishment and restocking for the retail store, including picking, system transfers, delivery, and use of a zone-restocking method for The Coca-Cola Store Las Vegas.
  • Conduct daily cycle counts and maintain inventory control, reconciliation, and data integrity at a micro level.
  • Participate in warehouse GMP and accurately follow MOS and RTV processes.
  • Follow pickup and delivery processes safely and operate delivery trucks; manage efficient truck movement for pickups and deliveries when the Support Center Manager is unavailable.
  • Communicate shortages and out-of-stocks to planners and retail operations.
  • Use the Island Pacific operating system for store replenishment and restocking.
  • Participate in the material ticketing process and merchandise processing and preparation for the sales floor.
  • Provide operational direction, communicate work priorities, and coach associates on Support Center processes and procedures.
  • Manage day-to-day operations when the Support Center Manager is unavailable and make decisions regarding daily operations.
  • Support and communicate with the World of Coca-Cola retail store, the Las Vegas retail store, Atlanta Syrup Branch, Visual Group, Magic Memories, and other store locations.
  • Participate in process improvement and provide suggestions and feedback.
  • Work productively with little supervision, cooperate with other groups, and support company stewardship.
  • Operate company computers and appropriate software.
  • Perform additional duties as assigned by management.

Benefits

  • A full range of medical, financial, and/or other benefits is offered, depending on the position.
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