Replenishment Team Member

Michaels Stores • Vallejo, CA

11d • $17 - $20 • Onsite

About The Position

The Replenishment Team Member provides friendly customer service, helps customers locate products and find solutions, and ensures a fast, friendly checkout experience. The role includes unloading trucks, stocking merchandise, supporting planogram and omnichannel processes, and maintaining merchandise recovery and store presentation standards. Team Members also support inventory, safety, and shrink programs, follow company procedures and policies, and interact respectfully with customers and coworkers. Team Members are cross-trained in Custom Framing sales and production and may perform other duties as assigned.

This position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable federal, state, and local legal requirements. Michaels requires team members in this role to be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and go-backs, to maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others respectfully, maintain a positive approach in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed