Repair Tech 2

Milwaukee Tool•Greenwood, IN

2d•Onsite

About The Position

The Repair Technician 2 will perform repair and/or service work of Company products in accordance with prescribed procedures. The job requires using a variety of hand tools and small power tools to take apart and repair the customer tools. Each repair tech has a computer to review Tool Service Bulletins, pack out instructions for reconditioned tools and parts or tools collected for Quality Engineering.

Requirements

Requires an education equivalent to high school diploma or GED
Must have mechanical skills and diagnostic skills
High attention to detail
Basic computer and writing skills
3 months or more previous experience in Repair/Recondition meeting established goals for production, quality, and attendance.
Fluency in English with strong communication skills, written and oral
No final warnings
No more than 5.75 attendance points
Efficiency and Quality goal met for previous 3 months
Must be in current role for 6+ months
Must meet all job description requirements.

Responsibilities

Work safely and intentionally during all aspects of job including proper PPE and situational awareness.
Read and comprehend repair order information and parts schematics.
Complete the information on the repair order form including the utilization of technician notes.
Perform necessary repairs that might include disassembly of units, diagnosis of operating difficulty, location and replacement of worn or defective parts within times in accordance with work instructions.
Make decisions surrounding the repair of the tool based on TSB’s, work instructions, and playbooks.
Keep records of parts used and provide data for billing and/or warranty information and utilize tech notes.
Recognize and report operational irregularities and defective materials.
Set up and perform electrical, mechanical, and functional tests to ensure tool repair and/or work performed is in accordance with prescribed quality standards.
Work from parts sheets, specifications, and drawings.
Under supervision make recommendations as to warranty liability and any unusual repair problems.
Work is subject to in-process and final inspection.
Responsible for quality of work, safety and housekeeping in assigned area.
Be a Milwaukee Tool culture champion by handling tasks as assigned, including working on different processes and departments as needed.