Advanced Repair Tech
About The Position
The Advanced Repair Technician is competent in all duties and responsibilities for repair and refurbishing of instruments, able to evaluate damaged merchandise to determine cost effectiveness of the repair according to established quality and time guidelines. The Advanced Repair Technician also assists the Senior Repair Technicians with shop check, playing, inspecting, and adjustment of instruments prior to shipment to customers and upon return to ensure proper function, playability, and cosmetics. This position will play an integral role in the development process and training of other Repair Technicians.
Requirements
- Competent in all duties and responsibilities for repair and refurbishing of instruments
- Able to evaluate damaged merchandise to determine cost effectiveness of the repair according to established quality and time guidelines
- Assists Senior Repair Technicians with shop check, playing, inspecting, and adjustment of instruments prior to shipment to customers and upon return to ensure proper function, playability, and cosmetics
- Plays an integral role in the development process and training of other Repair Technicians
Responsibilities
- Successfully fulfills duties and responsibilities with general supervision
- Assists Senior Repair Technicians with receiving inbound calls from customers inquiring about merchandise, adjustments, and modifications of instruments
- Assists Senior Repair Technicians in training staff on repairs; contributes to the team as needed
- Conducts performance tests on instruments to evaluate their sound quality and to locate defects
- Disassembles/reassembles instruments and parts for repair and adjustment
- Inspects, repairs, and adjusts returned instruments prior to re-stock
- Repairs and reconditions used and trade-in instruments as required
- Grades instruments appropriately for used inventory
- Polishes instruments using rags and polishing compounds, buffing wheels, or burnishing tools
- Maintains accurate records for production reporting
- Meets production goals as determined by the department manager
- Other duties as assigned
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
