Repair Coordinator - Pumps
About The Position
This role involves managing customer inquiries, providing technical support, and coordinating repairs for pumps. The position requires handling RFQs, technical assistance, equipment and product support, and expediting deliveries. The Repair Coordinator will manage multiple project inquiries and quotations, facilitate customer application requirements, and attend necessary training. An on-call rotation for after-hours and weekends is also part of the role. The job demands strong knowledge, commitment, and the ability to perform under pressure with prompt, accurate results. Multi-tasking, managing interruptions, and maintaining regular attendance are essential. Some travel may be required.
Requirements
- Ability to handle multiple project inquiries and project quotations.
- Ability to facilitate customer application requirements for assembly, sizing, and product selection.
- Ability to participate in an after-hours and weekend ‘On-Call’ rotation.
- Ability to accurately complete quotes, order entry, and purchase orders.
- Ability to build and cultivate solid relationships.
- Ability to remain alert and aware of surroundings at all times.
- Knowledge skills, commitment, and all other job-related qualifications.
- Ability to handle urgency and pressure for prompt, accurate results.
- Ability to multi-task and handle and manage interruptions.
- Regular and predictable attendance is essential.
Nice To Haves
- Some travel may be required.
Responsibilities
- Receive phone calls and emails from external & internal customers regarding RFQ’s, technical assistance/support, equipment manufacturer support, technical product support, delivery expediting, etc.
- Manage multiple project inquiries and project quotations.
- Facilitate customer application requirements for their assembly, sizing and product selection.
- Attend required and preferred training.
- Participate in an after-hours and weekend ‘On-Call’ rotation.
- Accurately complete quotes, order entry and purchase orders.
- Build and cultivate solid relationships.
- Remain alert and aware of surroundings at all times, regardless of location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
