Application Specialist - Pumps

John H. Carter Website•Geismar, LA

1d•Onsite

About The Position

The Application Specialist - Pumps role involves managing customer inquiries, providing technical assistance, and processing quotations and orders. This position requires excellent communication skills, the ability to handle multiple projects simultaneously, and a commitment to building strong customer relationships. The role also includes participation in an on-call rotation and potential travel. The work environment can be demanding, with routine pressure for prompt and accurate results, and the expectation of multi-tasking and managing interruptions.

Requirements

Ability to handle multiple project inquiries and project quotations.
Ability to facilitate customer application requirements for assembly, sizing, and product selection.
Ability to complete quotes, order entry, and purchase orders accurately.
Ability to build and cultivate solid relationships.
Ability to remain alert and aware of surroundings at all times.
Ability to handle routine urgency and pressure for prompt, accurate results.
Ability to multi-task and manage interruptions.
Regular and predictable attendance is essential.

Nice To Haves

Some travel may be required.

Responsibilities

Receive and handle phone calls and emails from external & internal customers regarding RFQ’s, technical assistance/support, equipment manufacturer support, technical product support, delivery expediting, etc., on a timely basis.
Manage multiple project inquiries and project quotations.
Facilitate customer application requirements for their assembly, sizing, and product selection.
Attend required and preferred training.
Participate in an after-hours and weekend ‘On-Call’ rotation.
Accurately complete quotes, order entry, and purchase orders.
Build and cultivate solid relationships with customers.
Remain alert and aware of surroundings at all times, regardless of location.
Perform some travel as required.
Handle routine urgency and pressure for prompt, accurate results.
Multi-task and manage interruptions effectively.
Maintain regular and predictable attendance.