Repair and Tool Technician

The Home Depot•Upper Marlboro, MD

About The Position

Repair and Tool Technicians evaluate and repair small engines, outdoor power equipment, and handheld electrical devices. They make equipment recommendations and ensure units are maintained. Technicians work either in stores with Tool Rental Centers or in repair centers. In stores, technicians serve Tool Rental customers by writing rental contracts and repair invoices, checking equipment operation, and demonstrating proper use when needed. They also support customer repair needs and handle the day-to-day operation and maintenance of Tool Rental department equipment. At non-store locations, technicians repair units, test repair quality, and clean equipment before returning it to the originating store. They maintain tool inventory by keeping tools in working condition and repairing them as necessary.

Requirements

  • Have a thorough knowledge of all tools.

Responsibilities

  • Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
  • Make equipment recommendations and ensure units are maintained.
  • Write customer contracts for equipment rentals and invoices for tool repairs in store Tool Rental Centers.
  • Check that tools and equipment operate properly and demonstrate proper use as needed.
  • Support customer repair needs.
  • Operate and maintain equipment in the Tool Rental department on a day-to-day basis.
  • Test repaired units for repair quality and clean them before returning them to the originating store.
  • Maintain tool inventory by maintaining and repairing tools as necessary.
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