REO Eviction Specialist

Newrez LLC•Coppell, TX

About The Position

The REO Eviction Specialist I assigns a portfolio of foreclosed residential properties nationwide to approved attorney firms and assists with activities that result in vacancy, such as evictions. The position handles a portfolio of 200 to 300 occupied assets and monitors properties from acquisition through possession, helping ensure clients’ properties are handled accurately and on time.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of real estate, legal, or mortgage loan servicing experience.
  • Excellent customer service skills.
  • Ability to multitask.
  • Ability to prioritize tasks with a sense of urgency.
  • Working knowledge of the Microsoft Office suite.
  • Ability to work extended hours and overtime when needed.
  • Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Nice To Haves

  • Knowledge of multistate eviction rules and procedures.
  • Notary.

Responsibilities

  • Handle work in a fast-paced environment and meet or exceed deadlines.
  • Ensure clients’ properties are handled with timeliness and accuracy.
  • Build excellent relationships with clients and keep them informed of property progress.
  • Monitor properties from acquisition to possession.
  • Assign occupied properties to approved eviction attorneys.
  • Monitor attorney firm performance.
  • Work with listing agents to determine appropriate Cash for Keys amounts.
  • Monitor the portfolio for strict adherence to state eviction timelines.
  • Review property photos to determine whether personal property requires an eviction.
  • Perform related duties as assigned by management.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • 401(k) retirement plan with employer match.
  • Paid maternity leave, parental bonding leave, and caregiver leave.
  • Adoption assistance.
  • Tuition and certification reimbursement.
  • Employee Mortgage Loan Program.
  • Employee emergency and disaster fund.
  • One company-paid Volunteer Time Off day.
  • Matching Gifts Program, dollar-for-dollar up to $1,000.
  • Access to grants, nonprofit resources, and volunteer opportunities.
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