Rental Strategic Account Manager

JA Riggs Tractor Company•Springdale, AR

19d

About The Position

The Riggs Rents Strategic Account Manager is responsible for growing and expanding relationships with the company’s most valuable clients and largest opportunities. The role manages strategic clients with the goal of increasing rental revenue by achieving monthly and annual growth targets, identifying new business opportunities, and fostering strong client relationships. It collaborates across internal organizations to enhance service delivery and maintain the client experience associated with Riggs Rents. The position also leverages client relationships to promote other products and services across the product portfolio and serves as a leader and mentor to other sellers in the Riggs CAT family. This role includes regular client communication and visits, developing business plans for strategic accounts, coordinating sales and service strategies with sales teams and branch managers, resolving account issues throughout the client life cycle, and tracking sales activities and client interactions. It also involves administrative work such as sales reporting, expense tracking, and planning. Regular travel to client locations and job sites, including construction environments, is required. This is a safety-sensitive position. The job description may change as the employer’s needs and job requirements change.

Requirements

Strong negotiation skills and the ability to close deals.
Proficiency with the MS Office Suite.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented, with strong organizational and time-management skills.
High school diploma required.
Three to five years of experience in a direct sales role.
Willingness to travel regularly to job sites, including construction environments.
Valid driver’s license; safety training and PPE compliance may be required.
Able to sit, talk, or hear regularly and stand and walk occasionally.
Able to exert 10 pounds of force frequently and 50 pounds on occasion.
Able to kneel, stand, squat, and grasp frequently.

Nice To Haves

Expertise in construction equipment and the rental market.
Bachelor’s degree preferred.

Responsibilities

Maintain and grow relationships with existing clients through regular communication and visits.
Identify and secure new business opportunities across assigned accounts.
Work with sales teams and branch managers on effective sales and client service strategies.
Collaborate with Riggs CAT departments to maximize growth opportunities.
Address issues with assigned accounts throughout the client life cycle.
Track sales activities and client interactions as required.
Complete administrative tasks, including sales reports, expense tracking, and planning.
Take responsibility for client satisfaction across assigned accounts.
Conduct regular visits to client locations to ensure satisfaction and growth.
Develop and implement business plans for strategic accounts.
Promote other products and services across the product portfolio through client relationships.
Serve as a leader and mentor to other sellers in the Riggs CAT family.