Rental Strategic Account Manager

Riggs Cat•Springdale, AR

21d

About The Position

The Riggs Rents Strategic Account Manager (SAM) grows and expands relationships with the company's most valuable clients and largest opportunities. The role manages strategic accounts with the goal of increasing rental revenue by meeting monthly and annual growth targets, identifying new business opportunities, and strengthening client relationships. The SAM collaborates across internal organizations to enhance service delivery and provide clients with the service experience they expect from Riggs Rents. The position also leverages client relationships to promote other products and services across the product portfolio and serves as a leader and mentor to other sellers in the Riggs CAT family. This position requires regular travel to client locations and job sites, including construction environments. It is safety-sensitive and includes physical activity such as frequent kneeling, standing, squatting, and grasping, as well as occasional lifting or exertion of force. The job is classified as salary/exempt.

Requirements

Strong negotiation skills and the ability to close deals.
Proficiency with MS Office Suite.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented, with strong organizational and time management skills.
High school diploma required.
Three to five years of experience in a direct sales role.
Willingness to travel regularly to job sites, including construction environments.
Valid driver's license; safety training and PPE compliance may be required.

Nice To Haves

Expertise in construction equipment and the rental market.
Bachelor's degree.

Responsibilities

Maintain and grow relationships with existing clients through regular communication and visits.
Identify and secure new business opportunities across an assigned set of accounts.
Work with sales teams and branch managers on effective sales and client service strategies.
Collaborate with Riggs CAT departments to maximize growth opportunities.
Address issues with assigned accounts throughout the client life cycle.
Track sales activities and client interactions as required.
Complete administrative tasks, including sales reports, expense tracking, and planning.
Take responsibility for client satisfaction across assigned accounts.
Conduct regular visits to client locations to ensure satisfaction and growth.
Develop and implement business plans for all strategic accounts.
Promote other products and services across the product portfolio through client relationships.
Serve as a leader and mentor to other sellers in the Riggs CAT family.