Rental Sales Management Trainee

Ryder • Rochester, NY

1d

About The Position

The Rental Management Trainee program is designed to be completed in 18–24 months. It provides general rental management training and specific training in Finance, Operations, Human Resources, and Sales/Marketing. The trainee performs operational and administrative tasks in support of location and regional management. This fast-paced program touches every aspect of the business unit.

The position may also include serving as an On-Call Representative voluntarily and according to schedules determined by the supervisor. Other duties may be assigned.

Requirements

• Bachelor’s degree in business administration or a similar related field.
• Intermediate computer literacy.
• Strong verbal and written communication skills.
• Excellent communication and interpersonal skills.
• Flexibility to work in a fast-paced, dynamic environment.
• High energy and self-motivation; ability to work independently, focus on multiple projects and activities simultaneously, and thrive in a fast-paced environment.
• Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Attention to detail and strong follow-up practices.
• Common sense and aptitude to learn quickly.
• Ability to relocate within the region or United States at the conclusion of the training program.

Nice To Haves

• One or more years of customer service experience involving issue resolution.

Responsibilities

• Handle sales and processing for inbound calls and outbound solicitation.
• Maintain current and accurate data in the company’s marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share goals by executing sales and marketing initiatives.
• Maintain compliance with company and local, state, federal, and other regulatory requirements.
• Reconcile customer concerns, issues, and disputes to maintain relationships and grow the customer base.
• Perform the On-Call Representative role when volunteering and scheduled by the supervisor.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off for vacation, illness, bereavement, family leave, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• May be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on position level and type

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level