Rental Sales Management Trainee

Ryder Supply Chain Solutions • Rochester, NY

3d

About The Position

The Rental Management Trainee program is designed to be completed in 18–24 months. It provides general rental management training, along with specific training in Finance, Operations, Human Resources, and Sales/Marketing. The trainee is assigned operational and administrative tasks supporting location and regional management. The fast-paced program covers every aspect of the business unit.

The position handles sales and customer inquiries, maintains marketing data, generates sales leads, manages rental assets, executes sales and marketing initiatives, ensures regulatory compliance, and addresses customer concerns. Based on scheduling and on a voluntary basis, the trainee may also perform as an On-Call Representative. The role requires the ability to relocate within the region or the United States at the conclusion of the training program. Travel is listed as none.

Requirements

• Bachelor's degree in business administration or a similar related field.
• Intermediate computer literacy.
• Strong verbal and written communication skills.
• Excellent communication and interpersonal skills.
• Flexibility to work in a fast-paced, dynamic environment.
• High energy, self-motivation, self-direction, and ability to manage multiple projects and activities simultaneously.
• Ability to build and maintain professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Attention to detail and strong follow-up practices.
• Common sense and aptitude to learn quickly.
• Ability to relocate within the region or the United States at the conclusion of the training program.

Nice To Haves

• One or more years of customer service experience involving issue resolution.

Responsibilities

• Handle sales and processes for inbound calls and outbound solicitation.
• Maintain current and accurate data in the company's marketing database.
• Generate rental, lease, and used-vehicle sales leads.
• Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
• Meet Ryder market-share goals by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory requirements.
• Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
• Perform the role of On-Call Representative on a voluntary basis and as determined by the supervisor's schedule.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level