About The Position

The Rental Sales Management Trainee program is a fast-paced, rotational role that provides exposure to the business unit and develops industry knowledge, relationship-building skills, and experience supporting location and regional management. The trainee performs operational and administrative work and may build a career in sales, operations, or management. The program is designed to take 18–24 months, with an opportunity to complete it in as little as 12 months. Advancement and career paths are based on performance. The role is based at the rental location in West Allis, Milwaukee. The stated schedule is Monday through Friday on first shift, with structured work weeks and rotational Saturdays depending on branch location and hours. Compensation is salaried, with competitive pay and overtime eligibility. A $2,000 sign-on bonus is advertised. The role may also be eligible for an annual bonus, commission, and/or long-term incentives depending on level and type. Ryder describes its culture as centered on respect, collaboration, innovation, safety, and employee growth.

Requirements

  • Bachelor’s degree required; business administration or a similar related degree is specified.
  • Intermediate computer literacy required.
  • Strong verbal and written communication skills.
  • Strong communication and interpersonal skills.
  • Flexibility to work in a fast-paced, dynamic environment.
  • High energy, self-motivated, self-directed approach, with the ability to manage multiple projects and activities in a fast-paced environment.
  • Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Detail orientation and strong follow-up practices.
  • Common sense and aptitude to learn quickly.
  • Ability to relocate within the region or United States at the conclusion of the training program.

Nice To Haves

  • One or more years of customer service experience involving issue resolution is preferred.

Responsibilities

  • Handle sales processes for inbound calls and outbound solicitation.
  • Maintain current and accurate information in the company’s marketing database.
  • Generate rental, lease, and used-vehicle sales leads.
  • Manage rental asset processes, including vehicle preventive maintenance and cleanliness standards.
  • Support Ryder market share by executing sales and marketing initiatives.
  • Maintain compliance with company, local, state, federal, and other regulatory requirements.
  • Resolve customer concerns, issues, and disputes to maintain relationships and grow the customer base.
  • Perform the On-Call Representative role on a voluntary basis and as scheduling requires, according to schedules determined by the supervisor.
  • Perform other duties as assigned.

Benefits

  • Full benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family leave, and parental leave.
  • Tax-advantaged 401(k) retirement savings plan with employer match.
  • Discount on RyderShares.
  • $2,000 sign-on bonus.
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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