Rental Agent

Bob•Springfield, MO

7d•Onsite

About The Position

Bob's Rentals, operating as AVIS Rent a Car, is hiring a full-time Rental Sales Agent for a high-traffic airport location. This is a fast-paced, performance-based sales and customer service role offering hourly pay, uncapped monthly incentive bonuses, and a hiring bonus. The position includes 40 hours per week, with back-to-back days off each week. Schedule flexibility is needed for shifts that may include evenings and weekends. The agent welcomes customers, identifies their needs, and recommends add-ons, upgrades, and protection products. The role also involves handling rental check-ins, returns, exchanges, and customer concerns while maintaining productivity, meeting sales targets, and providing professional service. The company describes its workplace as dynamic and team-oriented, with ongoing training, mentorship, and opportunities for career progression.

Requirements

At least one year of experience in retail sales, commission-based roles, call centers, hospitality, or customer support is preferred.
Motivation to achieve results and earn bonuses or performance-based pay.
Proactive problem-solving skills and enjoyment of working with people.
Clear, confident, and empathetic communication skills.
Reliability, organization, and commitment to providing high-quality service.
Valid driver's license and ability to pass a standard driving record check; required.
Flexibility to work shifts that may include evenings and weekends.

Nice To Haves

Experience in retail sales, commission-based roles, call centers, hospitality, or customer support.

Responsibilities

Welcome customers and build rapport using strong interpersonal skills.
Promote add-ons, upgrades, and protection products to increase customer value and revenue.
Assess customer needs and tailor solutions to improve their rental experience.
Manage rental check-ins, returns, and exchanges.
Resolve customer conflicts professionally.
Maintain productivity and accountability in a fast-moving environment.
Work toward sales targets, close sales, and strive to exceed customer expectations.

Benefits

Uncapped monthly incentive bonus.
$1,000 hiring bonus after 90 days.
Pay differential for hours worked Monday through Friday from 6:00 p.m. to close and for weekend shifts.
Back-to-back days off each week.
Medical, dental, and vision benefits.
Flexible spending options.
Life and disability benefits.
401(k).
Employee discounts on personal rentals.
Ongoing training and mentorship.
Career progression opportunities.