Rental Agent

Bob's Rentals•Springfield, MO
•$17 - $19•Onsite

About The Position

Bob's Rentals, operating as AVIS Rent a Car, is hiring a Rental Sales Agent for a fast-paced, high-traffic airport location. This full-time, performance-based sales and customer service role offers $19 per hour during 90-day training, followed by $17 per hour, uncapped monthly incentive bonuses, and a $1,000 hiring bonus after 90 days. The posting gives yearly salary ranges of $30,000–$70,000 and, in another section, $31,000–$70,000. The position offers 40 hours per week, back-to-back days off each week, and pay differentials for hours worked Monday through Friday from 6:00 p.m. to closing and for weekend shifts. Flexibility for all shifts, including evenings and weekends, is expected. Employees receive medical, dental, vision, flexible spending options, life and disability coverage, a 401(k), personal rental discounts, training, and mentorship. The employer describes a dynamic, team-oriented workplace with opportunities to build sales skills and progress professionally.

Requirements

  • Hold a valid driver's license and pass a standard driving record check.
  • Communicate clearly, confidently, and empathetically.
  • Be reliable, organized, and committed to providing high-quality service.
  • Be proactive and able to solve problems while working with people.
  • Be motivated by results, bonuses, and performance-based pay.

Nice To Haves

  • At least 1 year of experience in retail sales, commission-based roles, call centers, hospitality, or customer support (preferred).

Responsibilities

  • Welcome customers and build rapport using strong interpersonal skills.
  • Promote add-ons, upgrades, and protection products to increase customer value and revenue.
  • Assess customer needs and tailor solutions to improve their rental experience.
  • Manage check-ins, returns, and exchanges, and resolve conflicts professionally.
  • Maintain productivity and accountability in a fast-moving environment.
  • Work toward sales targets, close sales, and exceed customer expectations.

Benefits

  • Uncapped monthly incentive bonus.
  • $1,000 hiring bonus after 90 days.
  • Back-to-back days off each week.
  • Medical, dental, and vision coverage.
  • Flexible spending options.
  • Life and disability coverage.
  • 401(k).
  • Discounts on personal rentals.
  • Ongoing training and mentorship.
  • Pay differential for specified evening and weekend shifts.
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