Rental Representative - Part-Time
About The Position
A Penske Part-Time Rental Representative supports sales, administrative, service, and operations teams in an entrepreneurial environment. The role is described as an entry-level opportunity with a planned schedule of generally 15–25 hours per week. It is based at Penske’s facility at 499 Shoemaker Road in King of Prussia, Pennsylvania. The position involves handling vehicle rentals and customer accounts, generating business, coordinating vehicle availability, and maintaining customer satisfaction in a fast-paced environment. The role is regulated by the Department of Transportation or designated safety-sensitive by the company, and requires working safely and maintaining a current driver qualification file as required.
Requirements
- High school diploma or equivalent required.
- Ability to make independent decisions, work well in a team environment, and demonstrate customer service skills, organizational skills, and a positive attitude.
- Proficiency using a computer, including Microsoft Word, Excel, Outlook, and PowerPoint.
- Valid driver’s license and ability and willingness to drive Penske vehicles, including a 26-foot box truck.
- Regular, predictable, full attendance is an essential function of the job.
- Ability to work in a constant state of alertness and in a safe manner, and to accept responsibility for personal safety and the safety of others.
- Ability to meet the physical and mental demands of the role, including reading, communicating verbally and/or in writing, remembering and analyzing information, and understanding instructions or guidelines.
- Ability to occasionally lift and/or move up to 25 pounds (12 kg).
- Ability to meet the job’s vision requirements: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Willingness to work the required schedule, work at the specified location, and travel as necessary.
- Accurately complete Penske’s employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
- Because the role involves driving Penske and customer vehicles, maintain a current driver qualification file as required, including an annual motor vehicle records check, a successfully completed DOT physical, and safety performance history records requests from prior employers in the last three years. CDL holders must also complete a DOT drug screening within 30 days of starting and are subject to an FMCSA Clearinghouse review.
Nice To Haves
- At least 6 months of retail sales and/or customer service experience preferred.
- Spanish bilingual ability preferred.
Responsibilities
- Handle inbound and outbound sales processes.
- Generate new business leads and maintain existing customer relationships.
- Manage and oversee a large fleet of vehicles.
- Match vehicle demand with vehicle availability.
- Coordinate all aspects of customer accounts.
- Ensure complete customer satisfaction in a fast-paced environment.
- Perform other projects and tasks as assigned by the supervisor.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
