Rental Prep Technician

AbelCine•New York, NY

7d•$45,000 - $50,000•Onsite

About The Position

AbelCine is a full-service equipment and technology provider serving the broadcast, production, and new media industries. With offices in New York, Chicago, and Los Angeles, we support professionals through sales, rentals, training, financing, and technical services. Our mission is to provide creative solutions and expert guidance to the production community. We are currently seeking a Rental Prep Technician to join our dynamic New York rental team. This role is critical in preparing, assembling, and maintaining camera packages to ensure clients have a seamless checkout and rental experience. The Prep Tech works directly with clients, Rental Agents, and Technicians to troubleshoot issues, maintain gear, and support the smooth flow of jobs through the department.

Requirements

Bachelor's degree or equivalent work experience
Experience with the operation and functionality of professional digital cinema camera equipment, lenses and accessories
Strong, articulate communication skills
Exceptional organization skills with an eye for detail
Ability to regularly lift and control cases weighing up to 70 lbs.
Multi-tasking is a must: phone calls, email, fax, etc. in a fast-paced department
Must possess a friendly, supportive demeanor in order to establish a positive and professional relationship with customers
Flexibility with hours is a must

Nice To Haves

Mac OS and FileMaker Pro experience is a plus

Responsibilities

Review the job list and coordinate with Rental Technicians and other Prep Technicians on job assignments
Assemble camera packages to be ready for crew upon arrival for checkouts, pickups, or to ship directly to clients
Prepare orders to be technically correct to ensure that our client is satisfied with their order
Work with clients to offer solutions and troubleshoot issues during the camera checkout
Act as a liaison with our senior technician in fielding our clients' most complicated technical issues
Maintain communication with Rental Agents and Rental Technicians on changes during preps
Assist clients to bring their equipment order to the loading dock and occasionally help them load their vehicle
Clean, test and provide routine maintenance on a variety of camera accessories and related equipment to assist our technicians when possible
Ensure the rental floor and personal working area are clean and presentable to clients