Rental Technician
About The Position
The Rental Technician serves as a front-line representative of Solitude Mountain Resort, providing exceptional customer service by fitting, selecting, and setting up rental equipment for guests. The rental team also acts as an information resource for the resort, assisting guests with questions and directions. Additional responsibilities include inspecting and processing returned equipment, operating point-of-sale (POS) systems, learning and utilizing rental management software, maintaining shop cleanliness and organization, and supporting overall rental shop operations. We are excited to continue growing our team and offering employees the unique opportunities, perks, and benefits that come with being part of the Solitude Mountain Resort experience.
Requirements
- Must have customer service experience
- Capable of standing for extended periods of time and able to lift up to 50 lbs.
- Willing to work flexible work schedules that may include weekends and holidays
- Self-starter, ability to work with high standards without supervision
- High safety standards
- Attention to detail
- Basic knowledge of winter and summer sports equipment
- Basic cashiering skills
- Passion for winter and summer sports
Responsibilities
- Provide a high level of customer service
- Must be proactive and take ownership of situations while anticipating and responding to guest needs and wants.
- Responsible for proper setup up of rental equipment
- Test and certify rental alpine bindings
- Provide daily maintenance on rental equipment
- Provide accurate cashiering
Benefits
- Free Solitude season pass for themselves and eligible dependents
- Unlimited skiing/riding in the winter with no blackout dates and bike hauls in the summer
- Free access to all fourteen Alterra Mountain Company Destinations (excluding CMH) throughout North America for you and eligible dependents
- Discounted ski and ride lessons
- Discounted Solitude lift tickets for your friends & family
- Free Nordic ski and snowshoe pass for the Solitude Nordic & Snowshoe Center
- Ski and ride perks at other local resorts
- Complimentary UTA Ski Bus pass
- Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, FSA for eligible employees
- Discounts resort-wide for food, rentals, retail, lessons, and more
- Pro deals with hundreds of outdoor brands
- 401(k) plan with generous company match for all employees
- Free counseling service for you and your household members through our Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
