Rental Operations Supervisor

Finning•Edmonton, AB

1d•Onsite

About The Position

Finning is looking for a Rental Operations Supervisor to take charge of our Trench Shoring branch, where operational excellence meets customer-first service. In this pivotal role, you’ll lead a high-performing team, drive financial and safety results, and ensure every customer interaction reflects the quality and reliability Finning is known for. If you're ready to make an impact and grow your leadership career, this is your opportunity to step up!

Requirements

3–5 years of experience in a related industry, with 1–3 years in a supervisory role.
Strong leadership skills with a proven ability to coach, mentor, and develop teams.
Demonstrated commitment to safety and ability to lead safety initiatives.
Excellent customer service and communication skills, including technical conversations.
Solid financial acumen with the ability to interpret and act on KPIs.
Strong decision-making and problem-solving abilities in dynamic environments.
Effective organizational, time management, and prioritization skills.
Ability to manage change and adapt to evolving operational needs.

Nice To Haves

Post-secondary or technical education considered an asset.

Responsibilities

Lead and promote a safety-first culture across all branch operations, ensuring compliance with safety standards and training.
Oversee daily branch activities including inside sales, rentals, and customer service to meet performance targets.
Resolve customer issues related to billing, delivery, and product quality, ensuring high satisfaction and service alignment.
Manage fleet utilization and rental performance to achieve monthly and annual financial goals.
Conduct regular safety inspections and supervisor walk-throughs to maintain a safe work environment.
Recruit, onboard, coach, and develop branch staff to foster a high-performance and growth-oriented culture.
Monitor and manage branch budgets, evaluating sales and expenses against planned objectives.
Ensure all employees maintain required safety certifications and training relevant to their roles.
Collaborate with internal teams to ensure operational efficiency and alignment with company standards.
Represent Finning professionally, maintaining strong relationships with internal and external stakeholders.