Rental HVAC Branch Associate

Carrier • Pelham, AL

3d • Onsite

About The Position

This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers. The company, Carrier Global Corporation, is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability to life. They focus on advancements in temperature control, air quality, and transportation, aiming to improve lives, empower critical industries, and ensure the safe transport of goods. Carrier invented modern air conditioning in 1902 and leads with a purpose to enhance lives and the shared world, driven by an inclusive workforce that prioritizes the customer.

Requirements

• High School Diploma or GED.
• 1+ years Customer Service
• Must have a valid driver’s license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb 10ft ladder.

Nice To Haves

• Excellent verbal and written communication skills
• Strong phone skills
• Strong organizational skills
• Excellent attention to detail and accuracy
• Basic mechanical skills and comfort using hand tools.

Responsibilities

• Extensive Driving to multiple customer sites daily.
• Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
• Works under moderate supervision to provide product and technical support.
• Conducts technical training and product briefing with customers.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
• Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy.

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED