As the Rental General Sales Manager, you will lead regional rental operations and sales by aligning people, processes, customer experience, fleet utilization, and financial performance to support profitable growth. You will provide overall leadership for regional rental operations and sales, ensuring teams, processes, and priorities are aligned to execute strategy, serve customers effectively, and compete profitably in current and future markets. You will evaluate market conditions, customer needs, competitor activity, and operational performance to identify opportunities for growth, improvement, and innovation. You will establish and manage revenue forecasts, annual objectives, budgets, capital expenditure requests, and key performance priorities for the region. You will drive customer satisfaction and loyalty by ensuring proactive communication, timely follow up, and effective resolution of customer needs and concerns. You will lead, develop, and empower employees by setting clear expectations, building capability, recognizing performance, addressing gaps, and enabling teams to execute with ownership. You will provide input and direction on fleet inventory, utilization, and availability to support profitability, customer demand, and regional priorities. You will guide rental sales planning, territory coverage, account development, and sales execution to support revenue growth and market penetration. You will promote consistent rental operations and customer experience across locations while encouraging collaboration between sales, coordination, yard, driver, and support functions. You will develop and implement rental processes, policies, and standards that improve execution, accountability, communication, and operational effectiveness. You will manage regional expenses, approvals, and financial performance with sound judgment, prioritization, and alignment to business objectives. You will monitor Rental Manager performance in areas including customer engagement, territory and opportunity coverage, profitability, sales volume, CRM use, account development, and overall results.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED