Sales & Operations Manager, Rental

Megger Group•Dallas, TX

20h•Onsite

About The Position

The Rental & Leasing Sales Manager owns the day to day operations of Megger's direct rental and leasing business across North America, managing the rental/leasing life cycle. Everything from initial requests and quoting through order entry, contracts, renewals, and credits, all while maximizing equipment utilization and ROI. As the primary customer contact, this role works cross-functionally, both internally and with customers, to meet customer expectations and keep things moving smoothly. Success requires a strong sense of urgency, financial and business acumen, a customer-first mindset, and a genuine get-it-done attitude. The role demands professionalism under pressure, with about 20% travel for trade conferences and customer visits.

Requirements

BA/BS in Business, Supply Chain, or related field or 3-5 years related industry experience
3-5 years Technical sales experience, preferred
Proficiency in CRM & ERP platforms
Demonstrated experience of penetrating and growing accounts from entry level to executive level
Financial/Business Acumen: Lease to Own Rental agreements ROI/Utilization analysis Billing Credits Understanding fleet management & logistics
Sense of Urgency – Requires rapid response with attention to detail at all times
Customer Centric Mindset – customer first while balancing company requirements
Negotiation – maximizing profitability while exceeding customer expectations
Customer Relationship Management – building trust and long term partners and addressing challenges or concerns as they arise
Problem Solving & Adaptability – resolving scheduling conflicts, equipment shortages, and last minute customer needs
Cross Functional Collaboration - working with sales, operations, application engineering, repair, and finance
Self Reliance & work Under Pressure – Ability to make decisions in the best interest of the company while ensuring customer expectations are met

Nice To Haves

Strong Communication Skills
Experience in high voltage test & measurement equipment preferred

Responsibilities

Serve as main point of contact for direct rental & leasing
Process quotes, orders, invoices, and credits daily
Manage the full lifecycle of rental and lease agreements, including pricing, contract terms, renewals, credits, and returns
Answer & process customer calls/emails promptly and address questions and concerns in a professional manner
Develop and execute strategies to grow rental/lease revenue, including identifying new market segments, customer accounts, and product needs
Develop, grow, and maintain relationships with key customers and our rental partners
Support cross-functional collaboration with sales teams to engage customers and grow sales
Some travel for industry events & customer visits (20%)
Oversee equipment utilization, balancing equipment availability against customer demand to maximize asset ROI
Coordinate with operations, logistics, and demo teams to ensure equipment readiness, timely delivery, and pickup
Coordinate maintenance, repairs, and certifications
Analyze utilization rates, depreciation, and profitability metrics to inform fleet investment and disposal decisions
Negotiate rental and lease pricing, terms, and contracts in line with company margin targets
Stay current on industry trends, competitor pricing, and market conditions to inform strategy
Other duties as required