Rental Coordinator

TriMark•Lewisville, TX

15d•Hybrid

About The Position

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you’ll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + National Sales Excellence Awards + CFSP Prep Certification Program POSITION SUMMARY: The Rental Coordinator reports to the Rental Manager Located in Lewisville, TX Full-Time Hybrid As a Rental Coordinator in the construction services and foodservice industry, you play a pivotal role in managing equipment leasing activities. Your responsibilities encompass a range of tasks, from processing lease orders and coordinating equipment deliveries to maintaining the accuracy of lease contracts. Your effective communication and organizational skills will ensure smooth operations in TriMark's rental services.

Requirements

High school diploma or equivalent required; associate degree preferred.
Previous customer service, administrative, coordinator, or office experience is preferred but not required.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to successfully pass a background check following offer acceptance.

Nice To Haves

Experience with AutoQuotes, Smartsheet, or similar software is a plus, but training will be provided.

Responsibilities

Assist with processing rental orders accurately and efficiently.
Communicate with sales team to confirm order details, delivery schedules, and rental needs
Update and maintain order information in company systems.
Provide friendly and professional support to internal teams throughout the rental process.
Respond to internal team inquiries and help resolve issues in a timely manner.
Build positive working relationships with internal teams.
Help track rental equipment availability and inventory levels.
Coordinate equipment deliveries and returns with internal teams.
Assist with inspecting returned equipment and documenting any issues.
Prepare and maintain rental agreements and related documentation.
Ensure customer and rental information is entered accurately into company systems.
Support the team with general administrative and operational tasks.
Work closely with sales, logistics, and customer support teams to ensure excellent customer service.
Participate in team meetings and contribute ideas for process improvements.
Assist with special projects as needed.