Rental Coordinator

PACCARDallas, TX
Onsite

About The Position

PACCAR Leasing Company (PacLease) is seeking a dynamic and self-motivated Rental Coordinator to join their team and contribute to their vision of becoming North America’s largest full service leasing company. PacLease aims to provide premium products and a complete suite of transportation services with the lowest cost of ownership to its customers. The Rental department is crucial for the success of PACCAR’s franchises, focusing on exceptional customer service and premium margins. This role will support the rental organization and team members within the PacLease Company Store Operation.

Requirements

  • Minimum of 1 year of experience with customer service in a fast-paced environment, including handling sales activities, telephone solicitations, and supporting customer relationships.
  • Minimum of 1 year of experience working as part of a team and supporting colleagues, with the ability to work independently when needed.
  • A “Team Player.”
  • Strong interpersonal skills.
  • Strong written and verbal communication skills.
  • PC skills, including Microsoft Word and Excel.

Nice To Haves

  • Four year Bachelor’s degree
  • Detail oriented
  • Ambitious
  • Great organizational skills
  • Ability to provide exceptional customer service
  • Committed to supporting PACCAR Leasing’s vision to become North America’s largest full service leasing company.

Responsibilities

  • Manage Rental counter functions including yard checks, completion of rental agreements, lease & rental invoicing, and vehicle check-in & check-out.
  • Provide customer service functions including sales activity (both outside and telephone), telephone solicitations, supporting existing customer relationships, and reservation coordination.
  • Cold call solicitation to generate new rental business.
  • Provide administrative support including word processing, filing, and phone coverage.
  • Fuel tax recording and receipts.
  • License/permit tracking.
  • Insurance verification and follow-up.
  • Complete yard checks and customer check out/in outside in all weather conditions.
  • Other duties as assigned.
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