Rental Coordinator

Wheeler MachinerySalt Lake City, UT
Onsite

About The Position

Wheeler Machinery Co. is seeking a Rental Coordinator for our Salt Lake City, Ut location. To effectively rent Caterpillar and allied equipment. This full-time benefited position will be responsible for facilitating the rental and sales needs of current and prospective customers. The incumbent will possess the ability to multi-task, remain extremely organized and be able to develop relationships with both internal and external customers.

Requirements

  • Math, reading, writing, and typing skills
  • Flexible with the ability to perform a wide range of tasks
  • Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Responsibilities

  • Receive and make calls, answer questions, quote rates and sale prices.
  • Assist customers in choosing correct equipment models and sizes for application and jobsite requirements.
  • Maintain a proactive / creative attitude to increase rental sales activity.
  • Ensure accurate and timely rental transactions: setting rental rates, invoicing, insurance verification, machine, and work tool configuration.
  • Schedule / coordinate equipment transportation.
  • Update rental transactions and contract information in Dealer Business System.
  • Coordinate / schedule maintenance and repairs with Service Department.
  • Investigate and resolve customer issues with equipment deliveries, repairs, billing and other related items.
  • Assist outside Sales Representatives as necessary.
  • Ensure that safety practices are a part of everyone's daily routine.
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