Rental Car Customer Service Agent - Lih Airport

EDS Service Solutions • Kapaʻa, HI

3d • Onsite

About The Position

EDS Service Solutions is hiring a Rental Car Customer Service Agent to support rental car operations at Lihue Airport (LIH). The role assists customers throughout the rental and return process and helps keep daily operations running smoothly. It offers $20 per hour with weekly pay in a fast-paced, customer-focused environment, where the agent stays active and may work with newer vehicle models. The posting notes an opportunity for growth within a nationwide company.

Requirements

• Must be at least 20 years old.
• Valid U.S. driver's license.
• Clean driving record for the past three years.
• Professional appearance and strong communication skills.
• Comfortable working outdoors.
• Able to stand for extended periods.
• Able to walk, bend, twist, and remain active throughout the shift.
• Dependable and able to work as scheduled.
• Friendly, professional, and customer-focused attitude.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Welcome customers in a professional and friendly manner.
• Provide customer service throughout the rental and return process.
• Prepare and complete rental and return documents.
• Review rental agreements, rates, charges, and return information.
• Answer phones and assist customers with questions.
• Help resolve customer service issues.
• Provide directions, maps, and local area information.
• Assist with vehicle preparation when needed.
• Wash, vacuum, disinfect, and refuel vehicles as needed.
• Work as part of a team to provide a smooth and efficient customer experience.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Weekly pay
• Opportunity for growth within a nationwide company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed