Rental Assistance Manager

New Hampshire Housing•Bedford, NH

21h•$55,000 - $67,500•Hybrid

About The Position

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually. We’re on a mission, and we want your expertise! Are you passionate about creating stable housing opportunities and making a meaningful impact in your community? Do you thrive in roles where your work directly supports individuals and families in accessing safe, decent, and affordable housing? If so, we’d love to meet you. We’re hiring a full-time Rental Assistance Manager for our Assisted Housing Division. As a Rental Assistance Manager, you’ll be a key contributor to programs that advance our mission and strengthen housing stability across New Hampshire. In this role, you will: Guide and support program participants by determining eligibility in accordance with HUD regulations and the NH Housing Administrative Plan. Administer critical housing resources, managing and allocating approximately $5 million annually in Housing Assistance Payments (HAP). Administer and oversee multiple rental assistance programs, including Housing Choice Voucher (HCV), Moderate Rehabilitation, Project-Based Voucher (PBV), Mainstream, Veterans Affairs Supportive Housing (VASH), Homeownership, Family Unification Program (FUP), Foster Youth to Independence (FYI), and other special-purpose vouchers, ensuring compliance while delivering high-quality service. To support onboarding and training, the first six months of employment will be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager. Interested in this position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.

Requirements

Demonstrate a service-oriented mindset with all internal and external contacts.
Demonstrate proficiency in Microsoft Office products at an intermediate level.
Ability to prioritize work and adjust priorities as needed.
Ability to read, write and speak English at a proficient level.
Bachelor’s degree in a related field and at least five years relevant work experience or an equivalent combination of education and experience.

Nice To Haves

Proficiency in speaking an additional language is beneficial.
Experience with Yardi Software is preferred.

Responsibilities

Guide and support program participants by determining eligibility in accordance with HUD regulations and the NH Housing Administrative Plan.
Administer critical housing resources, managing and allocating approximately $5 million annually in Housing Assistance Payments (HAP).
Administer and oversee multiple rental assistance programs, including Housing Choice Voucher (HCV), Moderate Rehabilitation, Project-Based Voucher (PBV), Mainstream, Veterans Affairs Supportive Housing (VASH), Homeownership, Family Unification Program (FUP), Foster Youth to Independence (FYI), and other special-purpose vouchers, ensuring compliance while delivering high-quality service.