Rental Account Manager

Veralto Global•Fort Collins, CO

2d•Onsite

About The Position

Ott, a Veralto company, protects the world's water resources by equipping the people who manage them with trusted, decision-ready intelligence. They deliver connected water monitoring solutions to help communities and professionals understand, manage, and protect dynamic water resources. Through their In-Situ Environmental Rental program and AJAX Rental solutions, they offer customers quick, cost-effective access to the tools they need for critical monitoring projects. Ott is seeking a Rental Account Manager to drive growth in their rental business by managing customer relationships, coordinating rentals from start to finish, and promoting both In-Situ and AJAX rental offerings. The role involves owning an assigned territory, developing rental opportunities, and partnering with internal teams to ensure timely, accurate, and exceptional customer experiences. This position reports to the Inside Sales Manager, is part of the sales department, and is an on-site role in Ft. Collins, Colorado.

Requirements

Bachelor’s degree or equivalent experience/training.
3–5 years in sales, rental coordination, or technical account management
Technical Proficiency with Microsoft Office Suite, Microsoft Business Central, and Salesforce.com CRM.

Nice To Haves

Experience in environmental or water quality industry is preferred
Having an understanding of environmental monitoring equipment and its applications is a big plus.

Responsibilities

Drive rental revenue for both In-Situ Environmental Rentals and AJAX Rental products by identifying, qualifying, and closing opportunities within your territory.
Manage the full rental cycle: quoting, scheduling, equipment allocation, shipping coordination, and follow-up.
Develop long-term relationships with municipal, industrial, and environmental customers to become their go-to rental resource.
Collaborate with Regional Sales Managers, Technical Support, Service, and the Rental Team to resolve issues quickly and keep projects on track.
Maintain accurate rental opportunity tracking and forecasts in Salesforce.com to meet and exceed rental quotas.
Proactively follow up with customers at project completion to identify repeat and future rental needs.
Promote rental solutions as a flexible, cost-effective alternative to purchases, educating customers on product capabilities and applications.
Ensure all rental equipment is prepared, shipped, and returned in top condition, working closely with the operations team.
Capture Voice of Customer feedback to improve rental programs and processes.