Rental Account Manager

Ryder Supply Chain Solutions • Glen Burnie, MD

2d • Onsite

About The Position

The Rental Account Manager is the primary Rental Sales/Marketing function at the BU level, primarily supporting commercial rental and trailer services product lines. This role aims to increase Ryder's rental sales presence, ensuring the generation of profitable new accounts while retaining existing ones. The ultimate goals are pure rental revenue growth, improved profitability, and enhanced Return on Assets. Additionally, this position contributes to lease sales by meeting conversion quotas, thereby improving the productivity and performance of the Lease Sales organization.

Requirements

• Bachelor's degree required in Marketing or 5 years equivalent job related experience
• One (1) year or more sales experience or equivalent sales training required
• Strong verbal and written communication skills
• Ability to build strong customer relationships
• Performs work independently with minimal supervision
• High energy, self directed, self motivated and able to work as part of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Highly thorough and dependable
• Committed to good ethical business practices
• Maintains a high degree of professionalism
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices

Nice To Haves

• Three (3) years or more sales experience preferred
• One (1) year or more Industry experience preferred

Responsibilities

• Develop leads through cold calls, telephone solicitation, and customer visits.
• Assess customer needs and develop proposals using product knowledge.
• Coordinate with rental operations to ensure equipment availability.
• Perform marketing at the branch level and ensure rental sales representatives are skilled in telemarketing.
• Maintain contact with customers through multiple visits and phone calls.
• Ensure quality service by effectively handling customer complaints.
• Stay abreast of customer needs and long-term rental requirements.
• Perform proposal and contract development.
• Maintain customer files and prepare follow-up correspondence.
• Coordinate with other BU departments.
• Maintain FIS integrity and accuracy of customer data in the DPS system.
• Handle credit approval, collections of receivables, and maintenance/PM status updates.
• Follow up within a specific timeframe.
• Ensure compliance with company procedures.
• Diplomatically handle the collection of past due receivables.
• Performs other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level