Renewals Territory Rep (MLI507)

Quest Software • Dublin, OH

1d • Onsite

About The Position

Quest is seeking a Software Sales Renewals Territory Representative to support its Renewals business. This is an entry-level position with potential for career development, based in the Dublin, Ohio office. Quest is an award-winning IT management software provider focused on solving challenging IT problems for complex customers. The role involves maintaining and growing revenue with existing customers by managing renewals, upselling prepaid maintenance, and reinstating lapsed customers. The representative will build strong relationships with the Quest Software Sales team and other internal teams to ensure customer satisfaction.

Requirements

• 2+ years of sales, renewal, or account management experience or a combination of experience and education
• Strong organization skills with an emphasis on territory management
• Excellent PC and internet skills with a strong understanding of Microsoft Office
• Experience working in a fast-paced environment
• Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
• Must be able to work from our office located in Columbus, OH

Nice To Haves

• Associate degree
• Customer Success background
• Experience selling software, telecommunications, or insurance
• Siebel or Salesforce.com experience

Responsibilities

• Achieve quarterly assigned team sales quotas
• Maintain accurate forecast activities for assigned region in the CRM
• Effectively defend against competitive pressures and uncover additional opportunities
• Take an account management approach to identify co-termination and reinstatement opportunities
• Interface with Quest software renewals management, technical support and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
• Build knowledge on a specific technology solution area such as security, database or systems management products
• Stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers
• Develop relationships with his/her peers in field sales, technical support or with the product managers to ensure customers’ needs are met
• Work independently managing full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs
• Partner with other members of the renewal team and with field sales to support in the selling process

Benefits

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree