Renewal Specialist

Emergent LLC•Virginia Beach, VA

1d•Hybrid

About The Position

The Renewal Specialist 1 supports the company’s sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage.

Requirements

Bachelor's degree, or equivalent work experience
0-2 years of sales or customer service experience
Ability to learn Adobe technologies and develop technology acumen
Experience working with MS Office applications, including Word & Excel
Ability to multi-task and self-manage priorities
Ability to make and coordinate sales calls with potential customers
Ability to find, develop, and close business
Strong time management skills
Attention to detail and accuracy in work product
Ability to develop and manage positive customer relationships
Excellent oral and written communication skills

Responsibilities

Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.
Reevaluates work on an ongoing basis to increase market share.
Creates customized proposals to meet specific customer requirements in an efficient manner.
Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
Utilizes company leads to expand current customer base and follows up all leads promptly.
Maintains updated, organized files on all accounts in assigned territory.
Provides information and/or follow up on customer as requested.
Perform all other duties, as assigned.

Benefits

Comprehensive Health, Dental, and Vision plans
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
Legal Resources
Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
Employee referral program
Employee recognition, gift and reward program
Tuition reimbursement for continuing education
Remote or hybrid work options
Engaging company events such as team building activities, annual awards and kick-off parties
Health and wellness-focused activities
Relaxation Spaces
In-office gourmet coffee, tea, fresh fruit and healthy snacks
Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices