Renewal Account Manager
Qlik•Boston, MA
•$80,000 - $104,500•Remote
About The Position
Join Qlik's Customer Success Organization as a Renewal Account Manager and play a pivotal role in driving the renewal sales of our Qlik subscription software. In this cross-functional position, you'll collaborate directly with customers, ensuring a favorable experience, mitigating risks, and contributing to ARR growth.
Requirements
- Bachelor's degree or equivalent experience required.
- 5-7 years of experience in renewal sales, account management, or similar roles, with a strong track record of exceeding quotas and KPIs.
- Experience in negotiating enterprise contracts, driving value through solutions, and leveraging financial and contractual levers.
- Highly analytical and organized, with proficiency in Microsoft Excel and Salesforce.
- Exceptional communication and negotiation skills, with a talent for influencing and resolving conflicts.
- A proactive mindset, with a passion for learning, problem-solving, and driving continuous improvement.
- Fluent English.
Responsibilities
- Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik’s value-driven proposition.
- Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes.
- Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience.
- Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals.
- Drive ARR growth and exceptional renewal rates, contributing significantly to Qlik’s corporate strategy for NRR Growth.
- Foster strong customer relationships and loyalty through exceptional service and value-driven solutions.
- Utilize analytical insights to drive informed decisions and proactively address customer needs and risks.
- Play a key role in optimizing the renewal sales process, contributing to revenue growth and customer satisfaction.
Benefits
- Genuine career progression pathways and mentoring programs.
- Culture of innovation, technology, collaboration, and openness.
- Flexible, diverse, and international work environment.
- An extra “change the world” day plus another for personal development.
- Corporate Responsibility Employee Programs.
- Medical coverage
- Dental coverage
- Vision coverage
- Life and AD&D coverage
- Short and long-term disability coverage
- Paid time off
- Paid parental / maternity leave
- Participation in a 401(k) program that includes company match
- Many other additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
