Online Travel Coordinator | Fully Remote

Destination Careers•New York, NY
•Remote

About The Position

Destination Knot is seeking a detail-oriented, service-driven Remote Travel Coordinator to support clients with travel planning and logistics. The coordinator works directly with individuals, families, and groups to arrange flights, hotels, ground transportation, and activities, tailoring itineraries to clients’ preferences, goals, and budgets. The role involves using online tools and booking platforms, maintaining accurate booking and communication records, and providing proactive support throughout the travel planning process. This is a fully remote position with flexible hours.

Requirements

  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Comfort using digital tools, booking platforms, and communication systems.
  • Ability to work independently in a remote environment with minimal supervision.
  • At least 18 years of age.
  • Access to a reliable internet connection and a personal computer.
  • Enthusiasm for travel and helping others plan meaningful experiences.

Nice To Haves

  • Previous experience in travel planning, hospitality, or customer service is helpful but not required.

Responsibilities

  • Coordinate and manage complete travel itineraries, including flights, hotels, transportation, and excursions.
  • Communicate with clients to understand their preferences, goals, and budgets.
  • Research and recommend destinations, resorts, and experiences suited to client needs.
  • Book and confirm travel reservations using online tools and booking platforms.
  • Handle changes, cancellations, and special requests proactively and with a solution-focused approach.
  • Maintain accurate, up-to-date records of client bookings and communications.
  • Stay informed about destination trends, travel policies, and partner promotions.
  • Provide high-quality service and a positive travel planning experience from start to finish.

Benefits

  • Flexible remote work schedule.
  • Travel industry training and onboarding support.
  • Access to travel discounts and supplier perks.
  • Opportunities for advancement within a growing travel team.
  • Supportive, collaborative, and passionate company culture.
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