Online Hotel Reservationist – Fully Remote

Destination Careers•Chicago, IL

10d•Remote

About The Position

We are seeking a highly organized and detail-oriented Online Hotel Reservationist to assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. The role involves researching lodging options and handling reservations through online platforms, while communicating with clients and supplier partners. It is fully remote and suited to someone interested in hospitality, customer service, and helping clients plan memorable stays.

Requirements

Excellent communication skills and a client-focused attitude.
Strong attention to detail and ability to manage multiple bookings at once.
Proficiency using online systems, booking platforms, and digital communication tools.
Ability to work independently in a remote environment.
Must be 18 years or older.
Access to a computer and reliable internet.

Nice To Haves

Previous experience in hotel booking, hospitality, or customer service.
Interest in travel and helping others plan comfortable, memorable stays.

Responsibilities

Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and preferences.
Process reservations, updates, and modifications accurately and efficiently.
Maintain organized records of bookings, client requests, and confirmations.
Communicate professionally with clients and supplier partners via email, phone, and chat.
Stay informed about hotel promotions, cancellation policies, and destination trends.
Collaborate with team members to ensure client satisfaction throughout the booking process.