Online Hotel Reservationist – Fully Remote

Destination Careers•Chicago, IL

12d•$40,000 - $65,000•Remote

About The Position

We are seeking a highly organized and detail-oriented Online Hotel Reservationist to assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate, smooth booking process. The role involves helping clients find comfortable accommodations and delivering personalized service throughout the booking process. This is a fully remote position for someone who enjoys hospitality, customer service, and coordinating travel arrangements. The position offers flexible scheduling, training and development opportunities, access to booking tools and supplier resources, and potential for growth.

Requirements

Excellent communication skills and a client-focused attitude.
Strong attention to detail and ability to manage multiple bookings at once.
Proficiency with online systems, booking platforms, and digital communication tools.
Ability to work independently in a remote environment.
Must be 18 years or older and have access to a computer and reliable internet.
Interest in travel and helping others plan comfortable, memorable stays.

Nice To Haves

Previous experience in hotel booking, hospitality, or customer service.

Responsibilities

Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and client preferences.
Process reservations, updates, and modifications accurately and efficiently.
Maintain organized records of bookings, client requests, and confirmations.
Communicate professionally with clients and supplier partners via email, phone, and chat.
Stay informed about hotel promotions, cancellation policies, and destination trends.
Collaborate with team members to support client satisfaction throughout the booking process.