Remote Operations Center ROC Systems Engineer

Banner Health•Mesa, AZ
•Hybrid

About The Position

Based in the Facilities Services Remote Operations Center (ROC), the ROC Systems Engineer engages with new construction and major renovation projects at one or more facilities under the supervision of the ROC Sr. Manager. The role partners with hospital leadership and Development and Construction teams to evaluate mechanical projects and mitigate risk through assessment of quality, scope, safety, and regulatory requirements. Systems include central utility plants, HVAC, and lighting controls networked to building automation systems. The engineer applies energy engineering and controls knowledge to interpret data and develop corrective actions that support operational stability and energy efficiency across Banner facilities. The role may also assist with problem resolution and system malfunctions, support software applications, and serve as a resource to other application users. This is a hybrid Arizona role, primarily remote, with a Monday-through-Friday schedule of 8 a.m. to 4 p.m.; hours may vary to accommodate patient care needs.

Requirements

  • Bachelor’s degree in engineering.
  • Four years of field experience.
  • Strong knowledge of reporting, data analysis, and information presentation.
  • Working knowledge of PCs and software, including word-processing, spreadsheet, query/report-writing, and presentation applications.
  • Advanced knowledge of computer programs used to model energy data and develop control strategies to improve operational and energy performance.
  • Excellent verbal and written communication skills.
  • Strong technical, analytical, and troubleshooting skills, with the ability to interact professionally with clients and field or operations personnel.
  • Proficient time-management, organizational, and presentation skills; self-motivation and adaptability to changing deadlines and work focus.
  • Ability to work independently and align resources effectively to achieve system goals.

Nice To Haves

  • Experience in energy management or building control systems.
  • HVAC design experience.
  • Facilities operations experience.
  • Energy-efficiency engineering experience.
  • Certified Energy Manager (CEM) certification.
  • Knowledge of ASHRAE 90.1 energy codes.
  • Building control system expertise.
  • Additional related education and/or experience.

Responsibilities

  • Collaborate with facilities personnel, administration, medical staff, department managers, vendors, outside agencies, and project team members, including IT and Tech Management; perform work in accordance with policies, procedures, regulatory and accreditation requirements, and professional standards.
  • Identify potential project issues, including operational disruptions and design or operational challenges; ensure issues are addressed during planning and design, managed during construction, and verified after installation.
  • Work with ROC leadership to guide integration of computer-controlled systems so they provide useful operating trends and data for analysis.
  • Collaborate with Development and Construction teams to develop, maintain, and uphold Banner BMS Standards.
  • Present forecasts, data, and trend information in useful, understandable formats; validate data integrity and consistency across reports and sources; identify and prioritize problems; and maintain working knowledge of building construction and plant infrastructure at monitored facilities.
  • Troubleshoot applications and equipment used to provide data, use data efficiently, and present it in the format most appropriate for the audience.
  • Serve as a resource to management and peers on information and applications within the area of expertise, including reviewing life-cycle analyses where appropriate.
  • Carry departmental or hospital responsibility within the assigned discipline and support internal and external customers, including regulatory and accrediting agencies, external data providers, and utility companies.
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