Remote Hospitality Coordinator – Reservations & Guest Representative

Destination Careers•Las Vegas, NV

11d•$45,000 - $65,000•Remote

About The Position

Destination Knot is a professional travel planning company that specializes in hotel accommodations, cruises, all-inclusive resorts, and group travel. The Remote Hospitality Coordinator focuses on reservations and guest support, assisting clients with travel accommodation bookings and reservation management. The role supports clients from their initial inquiry through the end of their stay to help provide a smooth and enjoyable experience. The position is fully remote with a flexible schedule. The company offers training and access to industry booking tools and resources, a supportive team culture and mentorship, performance-based income-earning possibilities, travel discounts and industry perks, and professional development and growth opportunities.

Requirements

Excellent communication and customer service skills.
Strong organizational abilities and attention to detail.
Ability to work independently and manage multiple client requests.
Basic computer proficiency and a reliable internet connection.
Interest in hospitality and travel services.

Nice To Haves

Prior experience in hospitality, customer service, or reservations is a plus but not required.

Responsibilities

Coordinate hotel reservations and other travel-related bookings.
Provide clients with accurate details about accommodations, amenities, and availability.
Handle reservation changes, modifications, and special requests promptly and professionally.
Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
Maintain accurate booking records and client profiles.
Collaborate with team members to support exceptional guest experiences.
Stay current on hospitality trends, travel destinations, and supplier offerings.