Hospitality Coordinator – Reservations & Guest Support

Destination Careers • Fort Worth, TX

13d • $45,000 - $65,000 • Remote

About The Position

We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences, specializing in hotel accommodations, cruises, all-inclusive resorts, and group travel. The Remote Hospitality Coordinator focuses on reservations and guest support, assisting clients with booking travel accommodations, managing reservations, and providing a smooth experience from initial inquiry through the end of their stay. The role is fully remote with a flexible schedule.

Requirements

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and manage multiple client requests.
• Basic computer proficiency and a reliable internet connection.
• Interest in hospitality and travel services.

Nice To Haves

• Prior experience in hospitality, customer service, or reservations is a plus but not required.

Responsibilities

• Coordinate hotel reservations and other travel-related bookings.
• Provide clients with accurate details about accommodations, amenities, and availability.
• Handle changes, modifications, and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, travel destinations, and supplier offerings.

Benefits

• Flexible, fully remote work environment.
• Training and access to industry booking tools and resources.
• Supportive team culture and mentorship.
• Income-earning possibilities based on performance.
• Travel discounts and industry perks.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed